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Recommendation
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Primary Responsibility for Setting Goals and Implementing Recommendations
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Success Indicators
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Comments on Implementation of Recommendations
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CHAPTER 3. OUTCOMES ASSESSMENT
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Recommendation 3.1: Continue to emphasize the importance of assessment via a variety of avenues, including campus workshops, web
sites, discussions at meetings of chairs and other faculty, support for travel to assessment conferences, and communications from management and the Assessment Committee.
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§ Provost's Office
§ Assessment Committee
§ General Education Subcommittee
§ Department Chairs
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§ Quality of program outcomes measured annually.
§ Implementation of general education assessment program.
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§ Requires budget for continuing training of Assessment Committee members and others, as well as potential use of consultants for workshops.
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Recommendation 3.2: Provide special assistance to academic departments prepared to move to new levels of engagement in their planning, goal setting, and assessment efforts.
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§ Provost's Office
§ Assessment Committee
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§ Improvement in department and program assessment plans and annual implementation that closes the "assessment loop."
§ As above for 3.1.
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Recommendation 3.3: Continue to encourage a variety of assessment efforts that range from seeking feedback about students' experiences and opinions, to measurement of specific learning outcomes.
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§ Provost's Office
§ Assessment Committee
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§ Evidence of varied and ongoing assessment processes across the campus.
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§ Recommendation focuses on building a culture that values and applies assessment as a means to improve learning.
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Recommendation 3.4: Complete the process of defining a meaningful assessment plan for the new general education program. Consider employing an external consultant if faculty believe this would be helpful.
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§ Provost's Office
§ General Education Subcommittee
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§ Implementation of the plan.
§ Improvement of general education based on observed outcomes.
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Recommendation 3.5: Select and continue to use one or more specific instruments, such as the College Student Experience
Questionnaire (CSEQ), in alternate years to build a better understanding of our students and their needs.
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§ Provost's Office
§ Vice President for Student Affairs
§ Assessment Committee
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§ Instrument is selected and used annually to improve student support activities and services.
§ Improved student engagement and learning.
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Recommendation 3.6: Build and maintain an electronic (on-line) institutional portfolio that provides the campus community and
various stakeholders with access to current planning documents and assessment data.
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§ Office of Institutional Research
§ Assessment Committee
§ Academic Planning Committee
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§ On-line portfolio available to campus community and updated each semester, beginning Spring 2002.
§ Visitors to the portfolio site report information is useful for planning and improvement initiatives.
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§ Requires resources for maintenance.
§ Consider intranet (internal to the University) and internet (public) versions of the portfolio to address the needs of different audiences.
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CHAPTER 4. STUDENT LEARNING AND EXPERIENCES
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Recommendation 4.1: Faculty should examine collaboratively the level of expectations set for students outside of the classroom and take steps to foster stronger academic engagement of students throughout the week. We should consider teaching practices that require students to address course requirements across the week, particularly between Thursday evenings and Monday mornings.
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§ Provost's Office
§ Faculty leadership
§ Department chairs
§ University Senate
§ Center for Effective Teaching
§ Advising Resource Group
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§ Student reports of increased effort devoted to learning using data from annual surveys.
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§ This recommendation addresses an issue that needs attention at multiple levels. It will require improved communication and discussion of
teaching strategies and expectations among faculty at departmental and cross-departmental levels.
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Recommendation 4.2: To improve our student retention, we need to sensitize all faculty and staff to their obligations to build an even more supportive environment for students. Managers, faculty leaders, and department chairs should work collaboratively to improve our sensitivity to students.
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§ Provost's Office
§ Faculty leadership
§ Department chairs
§ Advising Resource Group
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§ Student reports of a more supportive climate on annual surveys as well as in focused interviews conducted in residence life and elsewhere.
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Recommendation 4.3:
§ Engage the campus community in better articulating a "Mansfield experience" and
§ Work collaboratively to engage students with the more clearly defined experience at all stages of their college career.
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§ President
§ Provost's Office
§ Faculty leadership
§ Department chairs
§ All faculty and staff
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§ Surveys indicating that students and faculty recognize unique positive qualities of a Mansfield education.
§ Higher levels of satisfaction with academic and residence experiences at Mansfield on surveys of current students and alumni.
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§ Requires creative dialogue with positive outcomes at multiple levels of the University.
§ Requires leadership at multiple levels to work together in supporting stronger student involvement with all aspects of the University
experience.
§ Successful outcomes require a higher level of faculty engagement than we have experienced recently (See Recommendation 5.1 below).
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Recommendation 4.4: Explore the feasibility of using student "leadership development" as an organizing theme for the Mansfield
experience. Find opportunities throughout the curriculum and in student life and residential experiences to help students develop themselves as community leaders.
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§ President
§ Provost's Office
§ Faculty leadership
§ Department chairs
§ Student Affairs
§ All faculty and staff
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§ Student success and involvement in leadership activities following their graduation as measured on an alumni survey.
§ Higher levels of satisfaction with academic and residence experiences at Mansfield based on surveys of current students and alumni.
§ Improved recruitment of new students due to enhanced University attractiveness.
§ Improved retention of students.
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§ Begin the discussion of this theme as part of the self-study dialogue during the fall 2001 semester.
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Recommendation 4.5: Train advisors to better assess students' external obligations and their ability to focus on their academic commitments. Refer students with excessive demands to special advising or counseling that will assist them in clarifying their ability to be successful across all of their commitments. When students seem over extended, help them plan more manageable academic loads.
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§ Department of Academic and Human Development
§ Academic Advising Center
§ Advising Resource Group
§ Retention Committee
§ Faculty advisors
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§ Improved student satisfaction with advising.
§ Improved retention.
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Recommendation 4.6: Encourage advisors and instructors of first-year students to be especially sensitive to students' curricular and academic load issues and to help students make wise decisions about their academic commitments.
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§ Same as 4.5 above
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§ Same as 4.5 above.
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Recommendation 4.7: Assess and report annually on the contributions of residence life to student engagement with the broader Mansfield experience. Use an enhanced and consistent assessment process to continuously improve the linkages between academic and residence life and to identify and implement specific initiatives that support the efforts to engage students with both their academic commitments and the broader University community.
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§ Residence Life Office
§ Assessment Committee
§ Student Affairs Committee
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§ Improved retention.
§ Improved student satisfaction with residence life.
§ Improved perceptions of climate for teaching and learning.
§ Improved faculty satisfaction with residence life experience.
§ Improved residence life staff satisfaction with linkages between academic and residential programming.
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Recommendation 4.8: Establish clear responsibilities for addressing the full range of nontraditional and commuting students' needs. Identify and implement strategies for ensuring they are as engaged as possible with their college experience.
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§ Provost's Office
§ Retention Committee
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§ Improved retention of nontraditional and commuting students. Improved satisfaction with the climate for teaching and learning among nontraditional
and commuting students.
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§ Clear responsibility for addressing the needs of commuting and nontraditional students must be assigned to appropriate offices.
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Recommendation 4.9: Develop and formally implement an improved enrollment management plan based on our assessment of Mansfield's strengths and capacity to accommodate students.
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§ Provost's Office
§ Retention Committee
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§ Development of plan by fall 2002.
§ Implementation of plan by spring 2003.
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Recommendation 4.10: Continue pursuing our efforts to advance diversity, including enrollment of a more diverse student
body, providing support for students who are members of various subgroups, and promoting diversity and understanding across curricular and extracurricular areas.
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§ President
§ Provost's Office
§ Residence Life Office
§ Faculty and student leaders
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§ Attainment of student enrollment goals.
§ Integration of diverse perspectives across the curriculum.
§ Presence of activities designed to support subgroups and advance varied aspects of diversity.
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CHAPTER 5. FACULTY ROLES AND EXPECTATIONS
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Recommendation 5.1: Efforts to build the sense of community and responsibility for shared leadership among
faculty should be increased and monitored on an ongoing basis.
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§ President
§ Provost's Office
§ Faculty leadership (Senate and APSCUF)
§ Department chairs
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§ Increase in faculty attendance and participation at formal and informal University-wide meetings, functions, gatherings, programs.
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§ Building community must be an intentional process that we work consciously to maintain.
§ Full and associate professors should meet as a group to discuss their role in fostering a sense of community.
§ Department chairs should meet with President and faculty leaders to discuss the issues and develop an action plan.
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Recommendation 5.2: Mansfield should clarify for all faculty the importance of participation in governance and committee work. We should also ensure that committee work is appropriately recognized as part of the tenure and promotion process.
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§ President
§ Professional Committee
§ Department chairs and evaluation Committees
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§ Increased number of faculty who participate in committee work and university governance.
§ Clear reward and recognition system for faculty contributions to governance and committee work.
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§ Important to develop a consistent understanding of the value of this service across all departments. Clarification must come from top down.
§ Relevant workshops for department chairs and evaluation committee chairs should be organized by Professional Committee and APSCUF.
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Recommendation 5.3: Mansfield should develop a more effective faculty recruitment plan. We should investigate utilizing the services of a professional faculty recruitment organization to initiate the process of planning for improved recruitment and retention.
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§ Provost's Office
§ Human Resources
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§ Increased percentage of new faculty with terminal degrees and equity group status.
§ Increased percentage of open positions filled with qualified candidates.
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§ Consultant organization would assist with plan development, not the actual search for faculty.
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Recommendation 5.4: Form a task force to determine why:
§ Faculty come to Mansfield.
§ Faculty stay or leave.
§ Faculty who have received tenure in the past 1 to 3 years have remained at Mansfield.
§ Faculty who have left Mansfield voluntarily in the past 2 to 3 years departed.
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§ Task force to include faculty who have been hired within the past 3 years, including fall 2001 hires.
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§ Completion of report by task force.
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§ Time is of the essence in this task.
§ We recommend direct contact with informants by "friendly" faculty, rather than paper or e-mail surveys.
§ Voluntarily-departing faculty should routinely have an exit interview.
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Recommendation 5.5: Assign a single individuala faculty member or administratorto chair and supervise the process of preparing a
recruitment report that includes specific recommendations for improvement of the process.
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§ Faculty member, with reassigned time, or administrator. (Appointment should be made by January 2002.)
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§ Completion of report and recommendations.
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§ Individual assigned this task will compile and edit reports from the task force and the recruitment consultant (if any) into a single
document.
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Recommendation 5.6: A comprehensive assessment of the resources needed to support faculty professional development should be
undertaken, with emphasis on clarifying for faculty the amounts of funds and other opportunities available for professional development.
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§ Provost's Office
§ Faculty Professional Development Committee (FPDC)
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§ Utilization of appropriate information in a marketing tool (attractive, printed format) and on an enhanced employment web site.
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§ Benefits would include an improved understanding of professional development needs; improved understanding of FPDC procedures by current
faculty, and improved marketing to prospective faculty.
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Recommendation 5.7: Special attention should be given to possibilities for recruiting equity group members and expanding
diversity in a manner consistent with the Mansfield Plan, the Performance and Outcomes Plan, System Board of Governor's policy, and performance-based funding goals.
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§ Cabinet
§ Human Resources
§ Department search committees
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§ Increased percentage of equity group faculty.
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Recommendation 5.8: The improved Mansfield employment website should be made even more attractive and persuasive.
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§ Human Resources
§ Web team, with possible consultant input
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§ At least 90% of new faculty surveyed should provide confirmation of the positive role of website in their decision to apply to Mansfield.
§ At least 80% of those who respond to an on-line survey on the web site should agree that the web site has been helpful.
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§ Additional information and links to departments and community resources should be provided.
§ A brief on-line questionnaire on the web site should assess the usefulness of the site to prospective applicants.
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Recommendation 5.9: Because individual departments vary in their search and recruitment skills, additional training and
support should be offered to help departments identify and recruit the most qualified applicants.
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§ Provost's Office
§ Human Resources
§ Department chairs
§ Search committee chairs
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§ All department chairs and search committee chairs should have completed training before January 2003.
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§ A recruitment consultant's recommendations may be used to develop this training.
§ Plans to sustain this effort should be put in place for the training of all new department and search committee chairs.
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Recommendation 5.10: Mansfield should promptly expand and improve its faculty orientation program. We should develop
better publications aimed at the needs of new faculty for information, an organized mentoring program, a stronger technology training program, and a welcoming and support program for faculty and staff families
moving to the area.
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§ Provost's Office
§ Human Resources
§ Department chairs
§ APSCUF leadership (concerning orientation to the CBA, Professional committee issues.)
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§ Within 3 years, 90% of newly-hired faculty should report a high degree of satisfaction with Mansfield's faculty orientation program, particularly
in relation to the items addressed in this recommendation.
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§ A satisfaction questionnaire addressing orientation issues should be administered to faculty following orientation, as well as when they
receive tenure or leave the university voluntarily prior to receiving tenure.
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CHAPTER 6. TECHNOLOGY AND INSTRUCTIONAL RESOURCES
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Recommendation 6.1: Encourage faculty to explore online student portfolios as a means of outcomes assessment at the course and program levels.
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§ Center for Effective Teaching
§ Assessment Committee
§ Department chairs
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§ Student satisfaction with learning in portfolio courses.
§ Improved student performance in courses that use portfolios.
§ Improved placement of students based on their portfolios.
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Recommendation 6.2: Annually update the list of resources needed to support program needs. Seek funding for equipment needed to
support program and learning goals associated with science and technology, particularly in student laboratories and demonstration areas.
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§ Faculty (Preparation of grants, for example NSF instrumentation grants)
§ Office of Grants Development
§ Mansfield University Foundation
§ Faculty Professional Development Committee
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§ Number of relevant grants received.
§ Improved instruction utilizing resources.
§ Equipment comparable to other regional public institutions with similar missions.
§ Student success in obtaining positions or graduate school admission.
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Recommendation 6.3: Upgrade specialized computing laboratories that support teaching and learning in mission-related programs such as geography, computer information sciences, music, and psychology, on a 3-year rotating cycle.
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§ Cabinet
§ Office of Grants Development
§ Mansfield University Foundation
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§ Computer lab replacement cycle
§ Equipment comparable to other regional public institutions with similar missions.
§ Student success in obtaining positions or graduate school admission.
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Recommendation 6.4: Obtain the appropriate technology for replacing the aging campus telephone PBX switch.
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§ Director of Information Technology
§ Cabinet
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§ Telephone system upgraded by 2004.
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Recommendation 6.5: Consider a planned assessment of basic computer and software skills for all new students. Students who fail to demonstrate needed information technology skills could be diverted to remedial opportunities as they begin their studies.
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§ Provost's Office
§ General Education Subcommittee
§ Academic Affairs Committee
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§ Less time spent in classes addressing basic computing skills.
§ Improved student performance in classes that rely on computer skills.
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Recommendation 6.6: Improve the capabilities of faculty to utilize technology for enhancement of teaching and learning by:
§ Defining technology skills needed by faculty prior to hiring,
§ Implementing improved training as part of faculty orientation, and
§ Continuing this development throughout their careers at Mansfield.
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§ Provost
§ Center for Effective Teaching
§ Faculty Professional Development Committee
§ Information Technology Training
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§ Increased number of faculty using technology to improve teaching and learning.
§ Increased number of faculty using online resources to deliver or enhance courses.
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